Category Archives: Right Call

Clinical support desks – Hearing and treating patients!

Have you heard about the clinical support desks in the Trust’s control rooms? Clinical General Manager Darren Maguire gives his perspective about their function, their benefits and what you can expect if your 999 goes through to the desk. Advertisements

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Care in numbers: the call handling and dispatch perspective

Giving the public a better understanding of the 999 operations of the ambulance service is the focus of the Right Call campaign which began in November and concentrates on letting people know what happens to a 999 call and some of the … Continue reading

Posted in 999, Ambulance Service, Calling 999, Emergency services, Right Call | Leave a comment