The Right Call

The Trust has launched a campaign called ‘The Right Call’ to help educate people on how 999 calls are handled and prioritised.

The Right Call campaign will focus on how the ambulance service makes the right call for all its patients by correctly assessing and grading each one for the right response time.

This is so crews can get to patients with life-threatening conditions first so they aren’t put at risk.

The East of England Ambulance Service NHS Trust (EEAST) campaign will also prompt patients to ask themselves if they are making the right call in dialling 999.


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